Accessibility Statement
Last updated: July 21, 2026
Our Commitment
PracticeCLB is committed to making its platform accessible to all users, including those with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard across all platform areas.
Current Status
PracticeCLB is an early-stage platform. We are actively improving accessibility across all features. Known areas of ongoing work include:
- Keyboard navigation for audio recording controls — the Start/Stop recording buttons in Speaking practice tasks are accessible via keyboard but may not announce state changes clearly to screen readers. We are addressing this.
- ARIA labels for animated score visualisations — CLB score bar animations include aria-label attributes, but screen reader announcement timing is being improved.
- Colour contrast in dark-mode components — some secondary text elements in the score results display may not meet the 4.5:1 contrast ratio required for normal text at smaller sizes.
Measures We Take
- All interactive elements are keyboard-reachable and have visible focus indicators.
- Images include descriptive alt text.
- Form fields have associated labels.
- The platform is navigable using standard screen readers (VoiceOver, NVDA).
- Text can be resized up to 200% without loss of content or functionality.
Third-Party Content
Some features rely on third-party services whose accessibility we cannot fully control, including Stripe (payment pages) and Deepgram (audio transcription). We choose providers with demonstrated accessibility commitments and will raise accessibility issues with them as they arise.
Feedback and Contact
We welcome feedback on accessibility barriers you encounter. If you experience difficulty using any part of PracticeCLB, please email support@practiceclb.com with:
- A description of the barrier you encountered
- The page or feature where it occurred
- Your browser and assistive technology (if applicable)
We aim to respond within 5 business days and to address reported barriers within 30 days where technically feasible.
Formal Complaints
If you are not satisfied with our response, you may contact the Canadian Human Rights Commission.