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Prompt

Your downstairs neighbour has been playing loud music after midnight for several weeks. Write an email to your building manager describing the problem and requesting action.

Submitted Response

170 words5 annotations

Dear Building Manager,

I am writing to bring a concern to your attention regarding noise coming from the unit directly above mine. Over the past three weeks, my neighbour has been playing loud music late at night, often after midnight. This is affected my1 ability to sleep and concentrate during the day.

I have tried to speak with my neighbour about this matter on two occasions, but the situation has not improved. The music is particularly loud on weekends and sometimes includes bass that vibrates through my ceiling.

I kindly request that2 you step in and address this issue. It would be helpful if a written reminder could be sent to all residents3 about the building's quiet hours policy. I have lived in this building for two years and have always followed the rules, so I hope we can resolve this quickly4.

Thank you for your time and I look forward to your response. Thank you.5

Feedback Annotations

1grammar

Found:

This is affected my

→ Should be:

This has affected my

The present perfect tense is needed here because the action started in the past and continues to affect the present. "Is affected" is not a correct verb form in this context.

2coherence

Found:

I kindly request that

→ Should be:

In light of this, I kindly request that

Adding a short transitional phrase here connects your request to the problem you described. Without it, the paragraph shift feels abrupt.

3task achievement

Found:

all residents

→ Should be:

the tenant in unit 5C specifically

Formal complaint emails are more effective when they name the specific party involved, rather than addressing all residents generally. This also shows you have identified the source of the problem.

4vocabulary

Found:

we can resolve this quickly

→ Should be:

we can reach a prompt resolution

"Resolve this quickly" is informal for a written complaint to management. Choosing more formal phrasing like "reach a prompt resolution" raises the register to match the context.

5coherence

Found:

Thank you for your time and I look forward to your response. Thank you.

→ Should be:

Thank you for your time. I look forward to your response.

"Thank you" appears twice in two sentences, which is repetitive and weakens the closing. A single, polished sign-off is more professional.

Overall

CLB 7
Task Achievement
7
Vocabulary
7
Grammar
6
Coherence
8

AI Feedback Summary

This email clearly communicates the problem and makes a reasonable request. The organization is logical and the tone is mostly appropriate for a formal complaint. However, one verb tense error and a repeated closing phrase reduce the grammar score. Adding a transitional phrase before the request and targeting the specific neighbour rather than all residents would bring this to CLB 8.

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