Writing Task 1: Email
45 words
Definition
Communication in the form of letters or emails.
Example
“I am writing in reference to our previous correspondence regarding the lease renewal.”
CELPIP Tip
More formal than "emails." Use in opening sentences of formal emails.
Definition
Relating to; concerning.
Example
“I am writing with a concern pertaining to the condition of the common area in our building.”
CELPIP Tip
Formal register opener. Immediately signals CLB 8+ writing.
Definition
To put right; to correct.
Example
“I would appreciate it if you could rectify this billing error at your earliest convenience.”
CELPIP Tip
More formal than "fix" in complaint emails. Strong CLB 8 vocabulary.
Definition
Disruption or difficulty caused to someone.
Example
“I apologize for any inconvenience this matter may have caused.”
CELPIP Tip
Standard formal email phrase. Use in complaint or delay emails.
Definition
As soon as is suitable for you.
Example
“Please respond at your earliest convenience with confirmation of the new arrangement.”
CELPIP Tip
Polished, formal closing request. Much better than "please reply soon."
Definition
In accordance with or following from.
Example
“Pursuant to our conversation on March 12th, I am writing to confirm the agreed terms.”
CELPIP Tip
Advanced formal register. Use in professional complaint or confirmation emails.
Definition
By means of this letter or action.
Example
“I hereby request a full refund for the service described above.”
CELPIP Tip
Formal legal register. Use sparingly — once per email is appropriate.
Definition
To confirm receipt of or accept the truth of.
Example
“I would appreciate if you could acknowledge receipt of this email within 24 hours.”
CELPIP Tip
Strong in formal complaint or request emails.
Definition
Used to close a formal letter or email.
Example
“Sincerely, [Name]”
CELPIP Tip
Standard formal sign-off. Only use with "Dear [Name]", not "Dear Sir/Madam."
Definition
To anticipate with pleasure or expectation.
Example
“I look forward to hearing from you and to resolving this matter promptly.”
CELPIP Tip
Standard, professional closing phrase.
Definition
To point out something important.
Example
“I am writing to draw your attention to a billing discrepancy on my most recent invoice.”
CELPIP Tip
More formal than "tell you about." Immediate CLB 8 signal in the opening sentence.
Definition
Concerning; with reference to.
Example
“I am writing in regard to the delayed shipment referenced in order #48921.”
CELPIP Tip
Formal opener. Tells the reader immediately what the email is about.
Definition
Done without delay; immediate.
Example
“I would appreciate your prompt attention to this matter, as the deadline is approaching.”
CELPIP Tip
Common in email closings. Politely signals urgency.
Definition
A solution to a problem; the process of solving.
Example
“I trust that we can come to a satisfactory resolution that addresses both parties' concerns.”
CELPIP Tip
Use in the closing paragraph of complaint or negotiation emails.
Definition
To inform someone officially; to recommend.
Example
“Please advise whether the rescheduled meeting time works for your team.”
CELPIP Tip
Formal use of "advise" as "inform" — natural in business email register.
Definition
In the meantime; while something else is happening.
Example
“In the interim, I will continue to use the current arrangement until a permanent solution is found.”
CELPIP Tip
Formal phrase for explaining temporary measures in professional emails.
Definition
To verify or state something definitely.
Example
“Could you please confirm the details of the arrangement before we proceed?”
CELPIP Tip
Very natural in business email context. Simple but effective.
Definition
To inform someone of something important.
Example
“I felt it necessary to bring the following matter to your attention immediately.”
CELPIP Tip
Stronger version of "tell you." Formal email signal.
Definition
Included with the email or letter.
Example
“Please find enclosed the documentation you requested during our last conversation.”
CELPIP Tip
Standard email phrase when attaching documents or files.
Definition
In addition to; building on.
Example
“Further to my email of last Thursday, I wanted to follow up on the status of the application.”
CELPIP Tip
Formal follow-up opener. More polished than "Following my last email."
Definition
The heading that indicates the email's topic.
Example
“A specific subject line — "Noise Complaint — Unit 4B, March 14th" — signals professionalism immediately.”
CELPIP Tip
Always write a specific subject line. Examiners see it. Vague subjects reduce Task Achievement.
Definition
A formal complaint about something considered unfair.
Example
“I am writing to formally register a grievance regarding the service I received last week.”
CELPIP Tip
High-register word for complaint emails in formal or institutional contexts.
Definition
Taking into consideration; given.
Example
“In light of the circumstances, I would like to request an extension on the original deadline.”
CELPIP Tip
Very natural in complaint, request, and explanation emails.
Definition
Used when you don't know the recipient's name.
Example
“To Whom It May Concern: I am writing regarding the status of my application.”
CELPIP Tip
Only use when you genuinely don't know the recipient's name. Don't use if you know it.
Definition
Formally attached to this communication.
Example
“Enclosed herewith, please find a copy of the signed agreement for your records.”
CELPIP Tip
Very formal register. Use in official institutional correspondence only.
Definition
To make something more serious or move to a higher level.
Example
“If this matter is not resolved within 10 business days, I will be required to escalate it to the relevant regulatory body.”
CELPIP Tip
Strong closing threat in formal complaint emails. Use when previous attempts have failed.
Definition
To explain or describe something clearly.
Example
“In this email, I have set out the key facts as I understand them.”
CELPIP Tip
More formal than "explain." Use in formal complaint or information emails.
Definition
Written records or evidence.
Example
“I have attached all relevant documentation to support my claim.”
CELPIP Tip
Common in formal complaint, insurance, or legal emails.
Definition
Shared by or affecting both parties.
Example
“I hope we can find a mutually acceptable solution to this situation.”
CELPIP Tip
"Mutually beneficial" / "mutually acceptable" — natural in negotiation and complaint emails.
Definition
Friendly, cooperative relations between parties.
Example
“As a gesture of goodwill, I would appreciate some form of compensation for the inconvenience caused.”
CELPIP Tip
Formal phrase in complaint emails requesting compensation without being aggressive.
Definition
Quickly and effectively.
Example
“I trust that this matter will be dealt with expediently given the time-sensitive nature of the situation.”
CELPIP Tip
CLB 9-10 word. Use once to add sophistication to formal complaint emails.
Definition
Corrected; fixed; put right.
Example
“I trust that this error will be remedied before the next billing cycle.”
CELPIP Tip
Formal alternative to "fixed." Use in billing or service complaint emails.
Definition
Without admitting liability or limiting future legal rights.
Example
“I am writing this email without prejudice to any legal rights I may have regarding this matter.”
CELPIP Tip
Legal/formal email register. Only use in serious formal complaint contexts.
Definition
To go back to a previous state or practice.
Example
“I will revert to the original arrangement until we receive written confirmation of the change.”
CELPIP Tip
Common in business email. "I will revert" can also mean "I will get back to you" in some dialects.
Definition
The specific issue or subject currently being dealt with.
Example
“I appreciate your attention to the matter at hand and look forward to a resolution.”
CELPIP Tip
Formal email closing phrase.
Definition
As a representative of.
Example
“I am writing on behalf of the residents of Building A to request a meeting with management.”
CELPIP Tip
Use when representing others in formal emails.
Definition
In this document or communication.
Example
“The concerns outlined herein represent the collective views of the tenants.”
CELPIP Tip
Legal/formal register. Use sparingly in very formal complaint letters.
Definition
Possible to achieve; practicable.
Example
“I would appreciate it if you could let me know whether a partial refund would be feasible in this case.”
CELPIP Tip
CLB 8-9 word. More polite than "possible" in formal requests.
Definition
To continue something; to keep in a stated condition.
Example
“I would like to maintain the current payment arrangement while the dispute is being resolved.”
CELPIP Tip
Common in formal emails about contractual or financial matters.
Definition
To describe the main points or features of something.
Example
“I have outlined the key issues below for your reference.”
CELPIP Tip
Very natural in formal emails with multiple points. Sets a structured tone.
Definition
If a particular thing happens.
Example
“In the event that the issue is not resolved by the deadline, I will need to take further action.”
CELPIP Tip
Formal conditional phrase. More professional than "if."
Definition
To keep or continue to have something.
Example
“I would like to retain a copy of all correspondence related to this matter.”
CELPIP Tip
Common in formal letters about legal, financial, or administrative issues.
Definition
As soon as possible.
Example
“I would appreciate a response at the earliest opportunity, as the issue is affecting my daily routine.”
CELPIP Tip
More formal than "as soon as possible."
Definition
In the proper way; as expected or required.
Example
“Your complaint has been duly noted and will be forwarded to the appropriate department.”
CELPIP Tip
Formal acknowledgement phrase.
Definition
To ask politely but formally.
Example
“I respectfully request that this matter be given priority consideration.”
CELPIP Tip
Standard formal request phrase in letters and emails to authorities or institutions.